Terms of Service

The Coaching Protocol is a service operated by Ricavvo LLC, a North Carolina limited liability company, with an address at 609A Piner Road, Suite 308, Wilmington, NC 28412 ("we," "us," "our"). These Terms of Service govern your access to and use of The Coaching Protocol and any related websites, applications, and services (the "Service"). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older and that the information you provide is accurate. The Service is intended for coaches and instructors, and is not directed to children.

You are responsible for your account, for keeping your password secure, and for all activity that happens under your account. Tell us promptly if you believe your account has been accessed without your permission. You may not share your account in a way that exceeds the plan you have purchased.

The Service generates structured class and lesson plans using artificial intelligence. The plans it produces are suggestions to support your own coaching judgment. They are not professional, medical, or safety advice, and they are not a substitute for your own expertise or for qualified in-person instruction. Generated plans may contain errors, omissions, or content that is not appropriate for your specific students or setting. You are responsible for reviewing every plan before you use it, for exercising your own judgment about what to teach, and for how you run your classes. We do not guarantee that generated content is accurate, complete, current, or fit for any particular purpose. Your use of the Service is also subject to the safety and assumption-of-risk terms in Section 5.

The Service supports the coaching of physical activities, including combat sports and other forms of athletic training that carry an inherent risk of injury. You understand and accept that risk.

We do not represent or warrant that any technique, drill, sequence, or progression suggested by the Service is safe, correct, or appropriate for any particular student, group, skill level, age, or physical condition. We make no representation that using the Service, or following any plan it generates, will prevent injury. Whether a given activity is safe and suitable for the students in front of you is a judgment only you can make, and it is yours to make.

As the coach or instructor, you are solely responsible for the conduct and safety of your classes. This includes assessing the fitness, experience, and health of each student, supervising your students, selecting and adapting activities appropriately, providing suitable facilities and equipment, and obtaining any waivers, medical clearances, insurance, or consents that your students, your gym, or your jurisdiction require. To the fullest extent permitted by law, you assume all risk arising from the physical activities you run, and we are not responsible for any injury, harm, or loss that results from them.

Generated plans and other parts of the Service may include links to third-party websites and content, including YouTube search results and videos. That content is created and hosted by others, not by us. We do not create, own, control, review, verify, or endorse it, and we do not represent that any linked video or other third-party material demonstrates correct, safe, or appropriate technique. Links are provided only as a convenience, and their inclusion is not an endorsement. Third-party content is governed by the terms and policies of the parties that provide it. You are responsible for evaluating the accuracy, quality, and suitability of any third-party content before relying on it, and we are not liable for it.

The Service is offered on subscription plans that include a monthly allotment of credits. One credit generates one plan. Credits refresh at the start of each billing period and do not roll over. Subscriptions bill monthly in advance through our payment processor.

You can cancel anytime. Cancellation takes effect at the end of your current billing period, and you keep access until then. We do not provide refunds for partial billing periods. If you upgrade mid-period, the change applies immediately and you are charged a prorated amount for the remainder of the period. If you downgrade, the change takes effect at the end of the current period, with no refund for the difference. One-time credit top-ups are non-refundable once purchased. Prices may change, and we will give notice of changes as required by law; changes do not affect the period you have already paid for.

Payments are currently processed by Stripe. We may change payment processors at our discretion. We do not store your full card number. By subscribing, you authorize us and our payment processor to charge your payment method for the plan you select and for any renewals until you cancel. You are responsible for any taxes that apply to your purchase where required.

You agree not to misuse the Service. This includes not attempting to access it in an unauthorized way, not reselling or redistributing generated content as a competing generation service, not using it to break the law, and not interfering with its operation or security. We may suspend or terminate accounts that violate these terms.

The Service, including its software, design, and brand, belongs to us. As between you and us, the class plans you generate for your own coaching use are yours to use in your coaching. You may not use our name, logo, or brand without permission.

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that generated content will be accurate or appropriate, or that any activity, technique, or third-party material made available through the Service is safe or suitable. This section applies together with Sections 4, 5, and 6.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, or for any personal injury or property damage, arising from your use of the Service, from any plan it generates, or from any activity you run. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold us harmless from claims, damages, and expenses, including reasonable legal fees, arising out of your use of the Service, your content, the classes and activities you run, any injury or loss suffered by your students or others in connection with your coaching, or your violation of these terms.

You may stop using the Service and cancel your subscription at any time. We may suspend or end your access if you violate these terms or if we need to for legal or security reasons. Sections that by their nature should survive termination will survive.

We may update these terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by email or a notice in the Service. Your continued use after changes take effect means you accept the updated terms.

These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in North Carolina, and you consent to their jurisdiction.

Questions about these terms can be sent to support@ricavvo.com.